Trove: Find and get Australian resources. Books, images, historic newspapers, maps, archives and more. Decision Support Systems and Business Intelligence, 2 .. Rev. ed, of: Decision support and business intelligence s^ems/Efraim Turban [et al l, 8th ed. Business intelligence and analytics: systems for decision support/Ramesh Sharda, Dursun Delen, Oklahoma State University, Efraim Turban, University of Hawaii; With lesforgesdessalles.info).
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by'Braim: Turban, jay E. Aronsori, and Ting-Peng Liang with contributions by Richard Web-based decision support systems, using intelligent agents in electronic . The Advantage of PetroVantage: Business Intelligence/DSS Creates an E-. Download as PDF, TXT or read online from Scribd. Flag for inappropriate content . Decision Support & Business Intelligence Systems Turban. Ross. Education. Request PDF on ResearchGate | Decision Support and Business Intelligence Systems / E. Turban [et al.]. | Contenido: Parte I Soporte de decisiones e.
Support and. Saurabh G. Decision Support and Business Intelligence Systems. Operational and managerial control decisions are made in all functional areas, especially in finance and production i. We use these terms interchangeably.
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Visual Interactive Simulation, 4. Business Intelligence, 1 89 Chapter 5. Data Mining for Business Intelligence, 5. Data Mining Goes to Hollywood! Data in Data Mining, Application Case 5. Motor Vehicle Accidents and Driver Distractions, 5. Data Mining Applications, Application Case 5. A Mine on Terrorist Funding, 5. Data Mining Process, Application Case 5.
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Predicting Gambling Referenda with Neural Networks, 6. ANN Software, 6. A Sample Neural Network Project, 6. Other Popular Neural Network Paradigms, 6. Text and Web Mining, 7. Mining Text for Security and Counterterrorism, 7. Text Mining Lingo, Application Case 7. Text Mining for Patent Analysis, 7. Natural Language Processing, Application Case 7. Text Mining Applications, Application Case 7.
Mining for Lies, Application Case 7. Flying Through Text, 7. Text Mining Process, Application Case 7. Research Literature Survey with Text Mining, 7. Text Mining Tools, 7. Web Mining Overview, 7. Caught in a Web, 7. Web Usage Mining, 7. Data Warehousing, 8. Data Warehousing Architectures, 8.
Data Warehouse Development, Application Case 8. Hosted Data Warehouses, Application Case 8. Business Performance Management, 9. Where Do We Want to Go? How Do We Get There? How Are We Doing? Discovery-Driven Planning: The Coffee Wars, 9. Act and Adjust: Performance Measurement, Application Case 9. BPM Technologies and Applications, 9.
Making Decisions in Groups: Unsupported Aspects of Communication, Catalyst Maintains an Edge with WebEx, Integrated Groupware Suites, Application Case Direct Computerized Support for Decision Making: Modeling in Group Decision Making: EC1 1 for Groups, Application Case Emerging Collaboration Tools: Knowledge Management, 47 1 Introduction to Knowledge Management, Application Case Cingular Calls on Knowledge, 1 1.
Organizational Learning and Transformation, Application Case 1 1. Knowledge Management Activities, 1 1. Approaches to Knowledge Management, Application Case 1 1.
Texaco Drills for Knowledge, Technology Insights A Demand-Led Business Activity, 1 1. Knowledge Management: How the U. KM Myths, Application Case 1 1. Intelligent Systems, Chapter Artificial Intelligence and Expert Systems, Applications of Expert Systems, Application Case Sample Applications of ES, Structure of Expert Systems, Application Case Knowledge Engineering, Technology Insights Difficulties in Knowledge Acquisition, Development of Expert Systems, Banner with Brains: Advanced Intelligent Systems, Machine-Learning Techniques, Case-Based Reasoning, Application Case Genetic Algorithm Software, Fuzzy Logic and Fuzzy Inference Systems, Support Vector Machines, Intelligent Agents, Technology Insights Intelligent Agents, Objects, and ES, International Stock Selection, Application Case Management Support Systems: Emerging Trends and Impacts, Reality Mining, Virtual Worlds, Technology Insights Second Life as a Decision Support Tool, The Web 2.
Virtual Communities, Online Social Networking: Basics and Examples, Application Case Cloud Computing and BI, The Impacts of Management Support Systems: An Overview, Management Support Systems Impacts on Organizations, Management Support Systems Impacts on Individuals, Issues of Legality, Privacy, and Ethics, Use other than qualified fair use in violation of the law or Terms of Service is prohibited.
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Includes bibliographical references and index. ISBN 1. Management — Data processing. Decision support systems, 3- Expert systems Computer science 4. QL Title. IV, Title: Derision support and business intelligence systems. Shane Undo Book: No part of any book may be reproduced or transmitted by any means without the publisher's prior permission. He is also a consultant to major corporations worldwide. Ramesh Sharda M. His current research inter- ests are in decision support systems, collaborative applications, and technologies for managing information overload.
Sharda is also a cofounder of iTradeFair. Dursun Delen Ph. With Professor David Olson be recently published a book on advanced data mining tech- niques. His research and teaching interests are in deci- sion support systems, data and text mining, knowledge management, business intelli- gence, and enterprise modeling. IV User name: Companies such as IBM Oracle, Microsoft, and others are creating new organizational units focused on analytics that help businesses become more effective and efficient in their operations.
As more and more decision makers become computer and Web literate, they are using more computerized tools to support their work. The purpose of this book is to introduce the reader to these technologies, which we call, collectively, management support systems MSS. The core technology is BL In some circles, it is also referred to as analytics.
We use these terms interchangeably. This book presents the fun- damentals of the techniques and the manner in which these systems are constructed and used. Most of die specific improvements made in this ninth edition concentrate on three areas: BI, data mining, and automated decision support ADS.
Despite the many changes, we have preserved die comprehensiveness and user friendliness that have made die text a market leader. We have also reduced die book's size by eliminating generic material and by moving material to die Web site.
Finally, we present accurate and updated material that is not available in any other text. We first describe die changes in the ninth edition and return to expanding on die objectives and coverage later in die Preface. Widi die goal of improving die text, this ninth edition makes several enhancements to die major changes in the eighth edition.
These changes have been retained. The new? The following major specific changes have been made: The following chapters have been added: The chapter provides a wide variety of Application Cases to make die subject inter- esting and appealing to die intended audience.
We also reduced the preformatted online content so diat die book does not appear too dependent on diis content. Instead, we will use a Web site to provide updated content and links on a regular basis. We reduced the number of references in each chapter.
Specifically, w r e streamlined the introductory coverage of business intelligence and data mining by deleting Chapter S and instead putting some of that content in Chapter 1. Widi this change, die reader can get an overview of the overall content dirough Chapter 1 — both decision support and BI technologies. This overview can prepare a student to begin thinking about a term project in either area should the instructor require it right from the beginning of XVI User name: Preface xvii the term.
The details of DSS are examined in Chapters 2 through 4, and BI topics begin with Chapter 5- We deleted the chapters that were available as online chap- ters w ith the last edition and incorporated some of that content into this edition. This edition includes one new author and an expanded role for an author from the last edition. Bodi Rainesh and Dursun have w r orked extensively in DSS and data mining and have industry" as well as research experience. Adopters of die textbook will have access to a Web site diat will include links to new r s stories, software, tutorials, and even YouTube videos related to topics covered in die book.
Almost all of the chapters have new" opening vignettes and closing cases that are based on recent stories and events. New r Web site links have been added diroughour die book. We also deleted many older product links and references. Finally, most chapters have new" exercises, Internet assignments, and discussion questions throughout.
Other specific changes made to die ninth edition are summarized next: This software builds upon a DSS software tool diat was very popular in the s and s. The PC-based version of the software is available for free to academics. The chapter includes a concise introduction to this software and several exercises to help students leam to use the DSS builder software. This section was contributed by Dr. In addition, all die Microsoft Excel-related coverage has been updated To work with Microsoft Excel The presen- tation of the material in this chapter follows a methodical approach ihat corresponds to die standardized process used for data-mining projects.
Compared to the correspon- ding chapter in the eighth edition, tills chapter has been entirely rewritten to make it an easy"-ro-use digest of information for data mining. Specifically, it excludes text and Web mining wdiich are covered in a separate chapter and significantly expands on data -milling methods and methodologies.
The most popular ANN architectures are described in detail: A new section on die explanation of ANN models via sensitivity" analysis lias been added to this chapter. Besides streamlining and updating the coverage through a new opening vignette, a new closing case, and discussions throughout, it Includes new sections on key performance Indicators KPI , operational metrics, Lean Six Sigma, payoff of Six Sigma, and a section on 13PM architecture.
We have retained many of the enhancements made in the last edition and updated the content.
These are summarized next: Most chapters include links to TUN teradataunJversitynetwork. A visit to TSN allows students to read eases, view Web seminars, answer questions, search material, and more. We reduced the number of boxes by more than 50 percent. Important material was incorporated in the text.
Only rwo types of boxes now exist: The TUN Web site provides software support at no charge. It also provides links to free data mining and other software. In addition, die site pro- vides exercises in the use of such software.
Corporations reg- ularly develop distributed systems, intranets, and extranets that enable easy access to data stored in multiple locations, collaboration, and communication worldwide. Some integration even transcends organizational boundaries, Managers can make better decisions because they have more accurate information at their fingertips.
Today's decision support tools utilize the Web for their analysis, and they use graphical user interfaces that allow decision makers to flexibly, efficiently, and easily view and process data and models by using familiar Well browsers. The easy-to-use and readily av aila ble capabilities of enterprise informa jinn, knowledge, and other advanced systems have migrated to die PC and personal digital assistants PDAs.
Managers com- municate with computers and the Web by using a variety of handheld wireless devices, including mobile phones and PDAs.
These devices enable managers to access important information and useful tools, communicate, and collaborate. Data warehouses and dieir analytical tools e. Decision support for groups continues to improve, with major new developments in groupware for enhancing collaborative work, anytime and anywhere. Artificial intelligence methods are improving the quality of decision support and have become embedded in many applications, ranging from automated pricing optimization to intelligent Web search engines.
Intelligent agents perform routine tasks, freeing up time that decision makers can devote to important work. Developments in wireless technologies, organizational learning, No part of any book may be reproduced or transmitted by any means without the publisher's prior permission.
Preface x ix und knowledge manage mem deliver an entire organization's expertise on the solution of problems anytime and anywhere. This course is designed to present the decision support and artificial intelligence components of the model curriculum for information systems; it actually covers more than the cumculum recommends.
The theme of diis rev ised edition is BI and analytics for enterprise decision support. The book is supported by a Web site peafsonliighered.
We will also provide links to software tutori- als through a sjxKrial section of the Web site. The following instructor and student supplements are available on die book's Web site, pearsonhlghered. The questions are rated by difficulty level, and the answers are referenced by hook page number. It allows Lnstfuctors to easily create and distribute tests for dieir courses, either by printing and distributing through traditional methods or by online delivery via a local area network LAN server.
TestGen features wizards that assist in moving dirough the program, and die software is backed with full technical support. PowerPoint slides are available that illuminate and build on key concepts in the text. Faculty can download the PowerPoint slides from pearsonliiglieretI. Pearson Prentice Hall supports our adopters using online courses by providing files ready for upload into Blackboard course management systems for testing, quizzing, and other supplements.
Please contact your local Pearson representative for further information on your particular course. It will be available through the text web site. Management Systems for the Information Age — Haag. Kenneth C You can choose the way you like! You must provide us your shipping information after you complete the survey We offer two ways that you can get this book for free..
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