PDF | In computer domain the professionals were limited in number but the numbers of institutions Troubleshooting faced problems in manual way is not. PC Troubleshooting and Maintenance Guide iii. PC Maintenance. .. 2 Click the Hardware tab, and then click Device Manager. 3 Click the plus sign (+) next to. Troubleshooting is the process of figuring out how to solve a computer problem. updated software and hardware, occasionally computers can malfunction.
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Idenrfy computer hardware Issues/Problems determine faulty Computer computer i.e. the components that can be seen and touched. Examples of Hardware are .. Alerts for Updates, Manual Upda$ng, Offline. Upda$ng. The level of troubleshooting most often performed on PC hardware is produces a wizard that guides the process for changing the drivers for the card. Many computer problems appear more serious than they really are. your surge protector takes the hit saving your more expensive hardware from the voltage.
If the printer is a LaserJet, try changing the toner cartridge. If the printer has paper in the paper tray, the paper may be jammed or not feeding properly. After you have logged in, see if you can print now. It would be a shame to start opening up a computer system to test for bad parts if it's the monitor that's the problem. Check to see if there is paper in printer. Start system in safe mode. Contributor Mike Rodriguez is a computer technician with over 8 years of experience in the IT field.
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Startup repair - windows cannot repair this computer automatically - Microsoft Community. Abi Ainie. Check if the specified voltage is applied Check if the signal timing of the computer system is within the specification of the monitor. Especially, check the horizontal frequency. Symptom The screen is shaking Diagnosis Move all objects that emit a magnetic field, such as a motor or transformer, away from the monitor.
Check if the specified voltage is applied. Check if the signal timing of the computer system is within the specification of the monitor. Printer Troubleshooting Symptom The Printer is not printing Diagnosis Check to see if the printer getting power If there are no lights or no display on the front of the printer, the printer is not getting electricity or power.
Check to make sure the power cord is plugged in both to the wall or power strip and to the back of the printer. Wiggle the power cord where it plugs into the back of the printer to make sure it is not loose. Some models of desk jets have a two part power cord.
In this case, check along the length of the power cord to make sure both parts are plugged in together. If the printer is still not getting power, plug the power cord into a different outlet on the power strip. If this does not work, try plugging the printer into a different wall outlet. Check to see if you can print a Windows test page The windows test page is a basic communication test between your computer and the printer.
To print a Windows test page: Left mouse-click on the Start button. Go to Settings and then select Printers. Inside the printer window, you should see a small printer icon with the name of printer you are trying to print to. Place your mouse arrow on the small printer icon and right mouse-click. A small gray window should appear and the last choice in the box is Properties.
Left mouse-click on Properties. A printer window with several tabs should appear. On the General tab, there is a Print Test Page button in the lower right corner. Left mouse-click on the button. You may click on the "Yes" button on your screen, but the real question is: Did anything print from the printer?
If the answer is no, please call or e-mail the Help Desk at x If you can print a Windows test page, try to print from a different program. If the document does not print from that program, the printing problem has to do with that program. Check to see if there is paper in printer. Is their a paper jam? If the printer has paper in the paper tray, the paper may be jammed or not feeding properly. Take the paper out of the paper tray and check to see that the top piece of paper is not crinkled or bent.
If the printer is a DeskJet, lift open the front cover and look to see if a piece of paper is halfway fed through.
If it is, remove paper gently from the top and close. If the printer is a LaserJet, open the top of the printer and check for paper underneath the toner cartridge. If there is paper there, gently remove it, and replace the toner cartridge. Check to see if the computer getting a signal from the printer. The computer and the printer must be communicating before the printer will print.
When you send a document to print, does a small printer appear on the Windows taskbar down by the time? If this printer appears on the taskbar, the computer thinks the printer is receiving communication. At this point, the printer should blink lights if a DeskJet or says "printing" or "receiving" on the display if a laser printer.
If the printer is not receiving the communication from the computer, try restarting the computer. After you have logged in, see if you can print now. Check to see if Printer offline or Paused. If the printer is off-line or paused, the print jobs will just stack up in the print queue but nothing prints.
Place your mouse arrow on the printer you are checking and right mouse click. A dialog box should open. If the printer is paused or offline you will see a black check mark next to the words "Pause Printing" or "Printer Offline. Then repeat steps 1 through 7 again.
If the printer is still not printing, please contact the Help Desk at x Check to see if there multiple jobs in the Print queue. If the printer is a local printer i.
Sometimes this will allow the printer to start printing again. Choose the "Clean the Print Cartridges" option.
If this does not work, try replacing the ink cartridge. If the new cartridge does not help the streaking, place the cartridge back inside the original packaging and save it until the other cartridge has been used up.
This just tests to see if the ink cartridge is defective.
If the printer is a LaserJet, try changing the toner cartridge. If the new toner cartridge does not improve the streaking problem, return old cartridge to the printer and place the new toner cartridge back in its original packaging for later use. If neither option works, please visit the printer maintenance vendor list to schedule printer service. The printer in spite of everything is not printing? Turn the PC off.
If the printer is a local printer, i. After 30 seconds, turn the PC and the printer back on again. Try to print a Windows test page. If the printer still does not print, please contact the Help Desk x Try cleaning the drive with a standard audio CD player cleaning kit.
After cleaning the drive, try to read the CD again. Most of the time a small scratch won't matter. If the CD is dirty, you can clean the CD using a CD Cleaning kit or you can also use a mild detergent, like dish soap, and warm water, wash the CD and dry with a soft cloth.
Try using a different CD-R disk with a different dye under the reflective layer. You will have noticed that some CD-R disks are blue, gold, green, or even silver colored. Some of the colors have a lower light reflectivity value and an older CD Rom drive may have difficulty reading that brand of CD-R media.
Keyboard Troubleshooting Symptom Keyboard doesn't respond and gives off a constant beeping noise when booting up Diagnosis Check the plug to make sure it's connected securely. Try unplugging it and re-plugging it again. Has the component gone bad, or the motherboard? And what's with all this dust?! In this article we'll go over some of the most common hardware problems, at least in my experience, and the best way to go about getting them fixed.
The Computer Won't Turn On This is a common problem with some interesting solutions. Often overlooked, some solutions can be the most simple. There are two main symptoms to take into account before going too far into the repair: Is it the monitor or the computer that isn't turning on?
It would be a shame to start opening up a computer system to test for bad parts if it's the monitor that's the problem. If the tower turns on, and the monitor does not, the first step should be the most obvious, but is often overlooked -- check if it's plugged in.
I can't tell you how many times I have come across a "frozen computer" that was simply a case of an unplugged mouse or keyboard. Always take a second to try the most obvious things first.
It could save you a lot of time. Assuming everything is plugged in and properly seated, try plugging in another monitor to see if that one works; don't forget to try different power outlets as well, it isn't uncommon to blow a fuse, especially with more power hungry systems.
If the second monitor works, you are likely dealing with a bad monitor. Unfortunately, in this case, there isn't much you can do. Most of the time, it ends up cheaper to replace the monitor altogether than to try to get it repaired. If the monitor seems to work, but the tower doesn't turn on, the first thing you'll want to check is the power supply. A good test of this is to see if any lights turn on in the front or back of the tower.
If they don't, the power supply unit PSU may be at fault. Some PSUs have a dedicated power switch, if it does, ensure that it is switched on. Next you can open up your tower and look at the motherboard, most motherboards have a small LED light built in to show if power is running to the motherboard. If you can't find any evidence that power is properly running to the motherboard, you can either try using a PSU tester, or a replacement PSU.
It is not uncommon for PSUs to go out, so this is most likely the problem and a replacement is in order. Never try to open a PSU and try to repair it yourself, this is extremely dangerous; with replacement PSUs being so inexpensive, it really isn't worth the risk.
If you are able to see lights turn on and power is obviously flowing to the computer system and monitor, there may be a component issue.